Tech Support

If your small or medium-sized business needs an IT solution from start to finish, TechCM has you covered. From sales and installation to support and recovery services, we've got everything you need in one place.

TechCM's unmatched tech support provides our clients with:

• Greater productivity. More uptime means more work time.
• Ability to focus on business goals; we take technology concerns off the table.
• Flexibility to capitalize on opportunities with scalable, flexible IT infrastructure.
• Electronic asset protection; your business data and network are safe and secure.

TechCM has been around long enough to know there is no cookie-cutter solution that fits every business. We assess your company's needs and tailor your IT structure and services to fit. With solutions from the professionals at TechCM, you can increase productivity and profitability, whether you're just starting out or simply need to update your current technology.

Our partners below are just a few of the many resources available to our customers. Whatever your technology need, TechCM has the answer.

We can design, support and implement your IT infrastructure. TechCM specializes in the small to medium sized business market. Our goal is to supply your business with the same level of technology and support most fortune 500 companies enjoy.

• Unlimited computer and network support agreements
• Computer and Network Repair
• Onsite and Offsite Backups
• Access & Control Solutions
• Point of Sale Solutions

Remote Server and Network Monitoring and Management

Proactive monitoring and management of mission critical, hardware and software systems. Your company's potential IT issues are identified before they create a problem. Your business receives instant support without disruption. Our primary goal is zero downtime. Preventative maintenance is one of our most effective tools.

On-Site and Offsite Backup Services

TechCM works with industry leading on-site and off-site backup solutions to ensure 100% data retention covering any event such as mistakenly deleted files to entire office loss.

Antivirus Protection and Prevention

TechCM employs the same anti-virus and anti-spyware as the top 500 companies in the world. With TechCM on your side, you will have the most up to date virus protection and virus definitions available.

Managed Firewalls and Security

Remote users are a way of life. With TechCM partners, including Watchguard, Sonicwall and others, a comprehensive, customized solution can be created just for you, enforcing the policies you want in an easy to manage environment.

Internet Tracking

Minimize wasted work hours with our easy to use content logging and filtering. Know who went to what websites and when. Closing off restricted and unwanted websites is just a click away.

Remote Access and Co-location

VPN, remote access, IPSEC and more. TechCM can implement the strongest security protocols for remote access available. If your employees need remote access, you can rest assured that it will be as secure as possible.

Hardware Repair

With our staff of highly trained, certified hardware technicians, we can repair any hardware out there.

Network Cabling, Installation and Repair

Each home or business network is unique in what is needed for everything to properly function as one until. TechCM's expert networking technicians will evaluate your site and determine the best configuration for your network. We take into consideration your staff size, location, data volume and scalability needs. TechCM customizes each network specifically to each client. Have a network someone else designed that is not functioning the way you need it to? TechCM can evaluate, repair and optimize your current network for optimal performance.

 

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