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Priority ERP Software Solution
TechCM is one of the leading resellers of the Priority ERP solution in the United States. Priority is a robust, feature-rich ERP software package. Everything a business needs to fully manage and control internal and external processes is included in the Priority ERP solution.
What makes the Priority ERP software solution stand out? Aside from the rich Features, Priority is a top tier ERP solution.
Excellence
Priority encapsulates the robustness of a solution that has many years of field-proven operation. Priority is far-reaching in functionality, yet simple to operate and easy to maintain. Priority is also in compliance with SOX (Sarbanes-Oxley) regulations, IFRS (International Financial Reporting Standards) and other international accounting standards (including GAAP – Generally Accepted Accounting Principles).
Innovation
Priority is the first ERP software that enables a virtually instantaneous, on-premise, web-based installation. Anyone in the organization can now access Priority, installed at a central location, using their browser via a secure Internet connection. Hosted SaaS service is optional.
Microsoft Office Synchronization
Users can now have their local MS Office applications (on their laptop, for example) fully synchronized with Priority (Outlook emails, contacts, calendar, tasks and shortcuts) including full exchange of data and files to and from Microsoft Word, Excel, and Project applications.
Superiority over competing products
Priority outperforms competing products from software vendors such as Microsoft, SAP, Oracle, Infor, Epicor, QAD, and Intentia in the following key areas:
Technology
- WPF (Windows Presentation Foundation) based web-enabled graphical UI (User Interface)
- On-Premise web-enabled installation in a few mouse clicks
- Unmatched user level customizability (Menus, Screens, Forms, Reports, Documents, Business Rules, Data Migration Interface)
- Coherent graphical UI – the same user interface throughout the application, including the SDK (software development kit)
- Version management utility that ensures operational integrity of customer specific customizations through Service Pack and Upgrades installations
Architecture
- Built-in Industry-Oriented, Standard Operating Procedures (SOP's)
- Built-in customization tools with rapid roll-out capability
- Multi-company structure that enables one system (Screens, Reports etc.) to operate in many languages and conform to various local financial regulations and currency requirements
Industry Coverage
Industry-specific extensions are all consistent with the core application (developed with the same SDK), so all core built-in utilities (such as BPM, BI, WMS, CRM, etc.) are available throughout the system.
Priority ERP Features
The features listed below are a selection of some of the functionality available in a selection of the Priority modules.
BI (Business Intelligence)
- Preconfigured role-based dashboards
- Customizable personal dashboards
- KPI's (Key Performance Indicators)
- Dynamic OLAP reports with drill-down capabilities and embedded graphic tools
- Data cubes
- Interactive report generators with drag & drop capabilities
For more in-depth details on Priority's Business Intelligence features go to BI & OLAP
BPM (Business Process Management)
- Graphic BPM flow charts provided for each major work process
- Real-time, event-driven workflow procedures
- Process automation with configurable alerts (email, SMS, inclusion in To Do List and more)
- Configurable pre-packaged flow charts and statuses
- User friendly graphic interface
For more details on Priority's Business Process Management features go to BPM
GL + Financials
- Accounts receivable, payable, general ledger
- EFT bill payment
- Check printing
- Multi-currency
- Shipping expense burdening
- Account and bank statement reconciliation
- Financial reports and statements
- Consolidated financial statements
- Budgets and online budgetary expense control
- Profit and cost centers, burdening (allocations), multi-dimension transaction analysis
- Cash management
- Asset management and amortization schedules
- Cash flow forecast and analysis
- Costing and cost analysis
- Data migration utility
- Compliancy with SOX, IFRS & GAAP
- CFO dashboards, analytics, and report generator
For more details on Priority's accounting and financial regulatory features go to Financial Controls
CRM (Customer Relations Management)
- Forecasting and sales quotas
- Commission hierarchy and incentives
- Lead management
- Opportunity management
- Account management
- Tasks and contact management
- Shared calendar
- Business Process Management (BPM) with automatic alerts and notifications
- Dashboards, OLAP and analytics
- Quote generation, tracking and history
- Order tracking and history
- Built-in product builder (for customer-specific product configuration)
- Payment status aging and history
- Support calls and history
For more details on Priority's Customer Relations Management features go to Priority CRM
Order Processing
- Blanket orders, multiple ship-to, multiple bill-to
- Price lists, campaigns, special discounts, margin calculations
- Sales tax or VAT
- Order approval BPM with automatic alerts and notifications
- Credit card authorization (EXT)
- Inventory and PO commitments
- Order delivery tracking
- Drop shipments
- Connectivity to shippers (EXT)
- Partial shipments
- Commission hierarchy and incentives
- Lead management
For more details on Priority's Order Processing Management features go to Orders
Service and Customer Support
- Service contracts and periodic billing
- Serialized part management, with hierarchy and service records
- Web/IVR case/call center with automatic priority and escalation
tracking, alerts and notifications (IVR=EXT)
- Field support with shared technician calendar and rule-based service call assignment
- RMA management
- Built-in service call periodic billing based on service contract and time/materials reporting
- Quality of service tracking
- Built-in FAQ capabilities
Inventory Control
- Product catalogue (and images) management
- Bills of Materials (BOM), kits and assemblies
- Multi-dimensional part parameters and multi-unit of measure
- Lot and serial number tracking and management
- Inventory transactions
- Warehouses and location/shelf control
- Inventory counts and journaling of inventory adjustments
- Reorder levels and replenishment
- Costing (FIFO, moving average), COGS
- Packaging
- Connectivity to bar codes and remote (RF handheld) devices
- Inventory control and management dashboards and analytics.
- Warehouse Management System (WMS) (EXT)
For more details on Priority's WMS Warehouse Management System features go to WMS
Purchasing
- Partner/vendor Relationship Management (PRM)
- Vendor price lists
- Purchase planning
- Purchase order/requisition authorization workflow (BPM)
- Vendor approval, requests for proposals
- Vendor price quotes and comparative analysis
- Purchase management dashboards and analytics
Manufacturing/Production
- ECO and configuration control
- Production modeling
- Production planning (MRP II, APS)
- Gantt Charts and manipulations
- Shop Floor Control, work order progress reporting and tracking
- Kit and bulk issues from storerooms to floor
- Backflush and missing items reporting
- Subcontractor management
- Quality assurance and control, MRB
Human Resources
- Job definitions and openings
- Web registration of job applications
- Tracking of candidate applications
- Personnel data personal info, education, training, accreditations
- Job assignment by various criteria and approval BPM
- Organizational charts
- Compensation management and promotion tracking
- Time and attendance tracking, expense reporting and approval BPM
Project Management
- Scope of Work (SOW) and Requirement management
- Project document management
- Project planning, MS-Project interface
- Project WBS, deliverables, WBS Bill of Materials, resource
- allocation and management
- Project versions and version management (change approval process)
- WBS and project costing
- Project reporting of time, materials and related expenses
- Project invoicing, pro forma invoices and income recognition
- Project-related service contracts
System Administration
- User permissions (privileges)
- SOA based interface builder
- Intranet/extranet EDI builder
- Task scheduler
- Back-up and other system maintenance utilities
SDK (Generators)
Priority's SDK (software development kit) includes a standardized User Interface (UI) that allows for ease of use with any feature in the package. Easily create and utilize all of the components.
- Forms
- Tables
- Menus
- Reports
- Documents
- Procedures
- Calendar related User Interface (Gantt, calendar, technician assignments, etc.)
- MarketGate HTML interface generator to Priority
User Level Configuration Utilities for:
- Priority on Outlook
- Dashboards
- OLAP
- Business Intelligence
- Financial Statements
- Reports
- Business Process Management (BPM)
- Data Migration
- Priority-Office synchronization
- Multi-company configuration
Integrated Warehouse Management System
- Optimization of the three basic operations of warehouse management:
- Directed Picking
- Directed Replenishment
- Directed Putaway
- Plan routine warehouse tasks: inventory count, return to vendor, warehouse transfer, etc.
- Interfaces with ADC (Automated Data Collection) systems
- Warehouse Task Management
- Waves
- Expanded Warehouse Definitions
- Bin and Pallet Management
- Creation of appropriate inventory transaction document (e.g., shipping, sales invoice, or warehouse transfer document) for each warehouse operation
For more on Priority's WMS module go to WMS
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Priority is a comprehensive ERP software suite. Customizations can be made on any aspect of the Priority ERP software package to best fit your company's needs.
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